Job Description
Chat Support Executive – Freshers Welcome, Lucknow | INR 10K–15K + Incentives Starting your career in customer support? A Lucknow company is hiring Chat Support Executives on a full-time, permanent basis to help customers over chat, email and phone. Galaxy Resource Pvt. Ltd. (GRPL India) is recruiting for this Chat Support Executive vacancy through Zeevika Consultancy, our Lucknow-based placement unit. Shortlisting, interviews and joining support are handled by our team – candidates never pay any fee. Role Snapshot Position: Chat Support Executive Hiring company: Galaxy Resource Pvt. Ltd. (GRPL India) – through our recruitment unit Zeevika Consultancy Job location: Lucknow, Uttar Pradesh (226001) Pay: INR 10,000 – 15,000 per month + performance incentives Experience: 0 – 1 year (freshers can apply) Qualification: 12th Pass / Any Graduate Openings: 1+ Open to: Male and Female candidates Job type: Full Time Priority: Urgent hiring Key Responsibilities Reply to customer queries on chat, email and phone. Resolve complaints politely and professionally. Share accurate product and service information. Log every customer interaction correctly. Follow up with customers where needed. Work with internal teams to close issues quickly. Who Should Apply Freshers or up to 1 year of support experience. Good written and spoken English and Hindi. Basic computer and typing skills. Able to handle several chats at once with patience. Key Skills Chat Support, Email Support, Customer Service, Typing, Problem Solving, English & Hindi Communication Pay & Perks INR 10,000 – 15,000 per month + performance incentives. Final offer depends on experience and interview performance. Office Address (Walk-in / Interview) Galaxy Resource Pvt. Ltd. / Zeevika ConsultancySahara Shopping Centre, First Floor, Office No. 293 & 294, Near Lekhraj Market Metro Station, Gate No. 3, Lucknow, Uttar Pradesh How to Apply Email your updated CV to info@galaxyresource.in with the subject “Chat Support Executive – Lucknow”, or call/WhatsApp 8188998866, 8188998899, 9984703333. You can also walk in to our office at Sahara Shopping Centre, First Floor, Office No. 293 & 294, Near Lekhraj Market Metro Station, Gate No. 3, Lucknow, Uttar Pradesh (Monday–Saturday, office hours). Galaxy Resource and Zeevika Consultancy never charge candidates any fee for a job. Looking for more openings? Browse all current jobs at GRPL India or read our career and hiring guides. FAQs What is the salary for this Chat Support Executive job?INR 10,000 – 15,000 per month + performance incentives. How much experience is required?0 – 1 year (freshers can apply). Where is the job located?Lucknow, Uttar Pradesh. Interviews are coordinated from our office at Sahara Shopping Centre, First Floor, Office No. 293 & 294, Near Lekhraj Market Metro Station, Gate No. 3, Lucknow, Uttar Pradesh. Who is hiring?Galaxy Resource Pvt. Ltd. (GRPL India) through its recruitment unit Zeevika Consultancy. How do I apply?Email your CV to info@galaxyresource.in or call/WhatsApp 8188998866, 8188998899, 9984703333. Useful Career ResourcesJobGetway – more verified jobs across Lucknow and Uttar PradeshNational Career Service (NCS) – free Government of India jobseeker registrationMinistry of Labour & Employment – labour codes, wages and PF/ESIC rulesInternational Labour Organization (ILO) – decent-work and fair-recruitment guidanceLinkedIn Jobs – build your professional profileIndeed India – compare salaries for this roleSister brands: Bharti HR · Galaxy Resource · Optistaff Solutions · JobGetway