• Full Time
  • Lucknow
  • 22000-28000 INR / Month

Website RajeevR23554805 galaxy resources private limited

job at your doorstep

Job description

  • Comprehend and resolve the Customer’s concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call in accordance with company standards. Grpl customer service is the UK-based services
  • Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.
  • Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency
  • Ability to understand and handle their irate customers
  • Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications
  • Ability to achieve stretched targets and able to manage the organization‘s standards
  • Maintain Superior quality service by following organization standards

Education Requirements/ Skills

  • Any Graduate Or MBA.
  • 0-3 years of relevant experience of domestic/international BPO
  • Strong interpersonal, problem-solving skills and verbal and written communication skills
  • Although Strong computer knowledge and technical skills
Customer Success, Service & Operations
Full Time, Permanent
Customer Success, Service & Operations – Other
Any Graduate
MBA/PGDM in Any Specialization
Contact Number- 7080406386, 8188998899, 9984248424
Address: 127 GF Sahara Shopping center, near Lekhraj Market Metro Station, Lucknow, Uttar Pradesh, 226016
Email id: galaxyresourcesprivatelimited@gmail.com

To apply for this job please visit grplindia.com.